FAQ

Delivery

How much is delivery?

Delivery is free on every order to UK addresses.

How long does delivery take?

Most orders are delivered within 3 to 7 working days. See our delivery information page for details.

Do you deliver to my area?

We deliver across the UK, including Birmingham, Manchester, Leeds, Wakefield, Sheffield and Bradford. Enter your postcode at checkout to confirm.

Products and sizes

What do the UK bed sizes mean?

Standard UK mattress sizes are Single (90 x 190cm), Small Double (120 x 190cm), Double (135 x 190cm), King (150 x 200cm) and Super King (180 x 200cm). Check each product page for that item's exact dimensions, and see our UK bed sizes guide.

Do products need assembling?

Some items need assembly. Assembly details are listed on each product page, and some products offer assembly as a paid add-on before you order.

Can you remove my old bed?

Where offered, old bed removal is shown as a paid add-on on the product page.

Returns

Can I return an item?

Yes. You can cancel and return an item within 14 days of delivery. If you have changed your mind, you pay the return cost. See our returns and refunds page.

What if my item arrives damaged?

Email info@top-interiors.co.uk as soon as possible, ideally within 48 hours, with your order number and photos, and we will put it right.

Payment

How can I pay?

You can pay securely using the payment methods shown at checkout.

Are your prices in pounds?

Yes. All prices are shown in pounds sterling (GBP).

Contact

How do I contact you?

Email info@top-interiors.co.uk or use our contact form.